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Terms and Conditions
Last Updated: 1 March 2025
01. Introduction
Welcome toA to Z Convenience & Smoke - The Yellow House! By using our website and services, you agree to follow these rules. If you don’t agree, please stop using our services.
02. Account Creation
- You must be 18 or older to create an account. - Keep your password safe and do not share it. - If you provide false information, your account may be suspended or closed.
03. Product Purchases
- Product details are provided as accurately as possible, but errors may occur. - Placing an order does not guarantee approval. We can cancel orders at our discretion. - Prices and product availability may change at any time.
04. Payments & Security
- Payments must be made using the listed methods. - We are not responsible for additional fees charged by banks or payment providers. - Fraudulent transactions may result in account suspension and legal action.
05. Shipping & Delivery
- Estimated delivery times may change due to unforeseen circumstances. - We are not responsible for delays caused by delivery companies. - Ensure your shipping details are correct to avoid misdeliveries.
06. Returns & Refunds
- Returns are accepted within the timeframe stated in our policy. - Items must be in their original condition with packaging and tags. - Refunds will be processed after we inspect the returned item.
07. Website Usage Rules
- Do not use our website for illegal activities. - Hacking or attempting to disrupt our services is strictly prohibited. - Accounts violating these rules may be suspended.
08. Content Ownership
- All website content, including text, images, and logos, belongs toA to Z Convenience & Smoke - The Yellow House. - Unauthorized copying or distribution of content is prohibited.
09. Limitation of Liability
- We are not responsible for any indirect damages caused by using our services. - In case of liability, the maximum amount covered is the price of the purchased product.
10. Updates & Contact
- We may update these terms without notice. - Continued use of our website means you accept the latest terms. - For any questions, contact us at support@a2zconvenience.com.
